Hertz Eclipse Cancellations And The New Economics Of Customer Service – Forbes


Forbes
Hertz Eclipse Cancellations And The New Economics Of Customer Service
Forbes
Hertz has cancelled reservations that some people had made for cars to see the eclipse, according to Buzzfeed. Customers were informed by robocalls. Companies need to make a different calculation about customer service in this era of tweets and viralĀ …

Source: economics – Google News

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